Owner FAQ

We will be ready within the first 24 hours after signing the contract.

Our goal is to find suitable tenants as soon as possible. In order to do this, we use various advertising platforms. Our goal is 14-21 days from the time the Property is rent ready.

Tenants need to pay the application fee. We use this fee to enable credit checks.

We have different payment methods: mail, office delivery, or online payments.

We'll use practical tools and result-oriented strategies to determine the proper rent. Among other practices, we conduct deep research and market comparisons. All the gathered knowledge allows us to create highly competitive rent prices.

Yes, we screen all the prospective tenants. The screening process covers a variety of tests. These include criminal history, credit checks, and employment verification. The tests have been chosen to lower the risk of admitting problematic tenants.

Please check with your insurer to make sure that you keep the coverage. Before starting to manage, we need to see proof of your insurance. Your insurance won't cover the tenants' personal belongings. That's why all our renters need to have adequate renters insurance. This greatly helps to solve emergency issues.

First, your tenant needs to successfully get through the screening process. When that goes well, they are obligated to pay the full security deposit. They need to read through the legal document and agree with all the terms.

Sometimes there are extra fees involved. In this case, they need to settle all of these things when signing the agreement.

When your tenant moves out, we inspect the property's condition thoroughly. Your JTS Property Management agent will generate a punch list of needed repairs for you to review. Your agent will make recommendations as to what may be charged to the previous Resident’s Security Deposit.

We do move-in and move-out inspections. We also perform any City and or County mandatory Rental inspections. This way you can ensure the property remains in good condition and in compliance with local code requirements.

Please speak with your JTS Property Management agent as each city has varied requirements. Our goal is to ensure the Resident pays for all utilities and that is accomplished in a variety of ways.

Our lease agreements contain strict rules about rent payment delays and failures. Tenants have to quickly pay the late fees after receiving the notice. Continuing payment default results in eviction.

We will repair all damage using our licensed and professional partners or similarly qualified vendors of your choice. Our vendors work with us to assist in determining cause of maintenance issues and who is responsible to pay for it. Owner pays for all maintenance work—if the Resident is at fault we will bill them to reimburse you.

You are able to access a multitude of reports when you use our owner portal. These reports include regular statements for income and expenses.

A large population of tenants are pet owners. We utilize a sophisticated 3rd party vendor who is excellent at screening all Tenants as to what pets they may or may not have.

We forbid smoking in all the rental properties. If we find evidence of smoking, then the tenants have to pay for any relevant damages.

No, property management means that you are hiring a professional Property Manager who has managed hundreds if not thousands of real estate management scenarios. We will work with you to ensure your home is safe, functional and generating the most Return on Investment (ROI) possible.