Real estate investment can be a lucrative venture, but it also comes with its fair share of challenges and responsibilities. This is where property management companies step in, providing vital services that can help landlords and rental property investors maximize their returns and minimize their headaches.

Understanding the role and benefits of these companies is crucial for anyone in the real estate investment business.

What Is Investment Property Management?

Investment property management involves the oversight and administration of real estate properties that are rented or leased to tenants. It includes a range of tasks—from finding and screening tenants to collecting rent, providing maintenance, and upgrading the property.

The primary goal of property management is to ensure that the investment yields the highest possible returns while maintaining the property's value and compliance with legal requirements.

What Does An Investment Property Management Company Do?

An investment property management company serves as a bridge between landlords and tenants, handling day-to-day operations and strategic management of rental properties. Here are some key responsibilities of professional property managers:

  • Marketing and Advertising: Effective marketing strategies are employed to ensure the property remains occupied with minimal vacancy periods. This includes advertising, conducting property showings, and optimizing rental rates.
  • Tenant Screening and Leasing: They find, screen, and manage tenants, ensuring that reliable and responsible individuals occupy the property. This includes performing background checks, credit checks, and previous rental history reviews.
  • Rent Collection and Financial Management: Property management is responsible for collecting rent, managing finances, and ensuring timely payments. This includes handling late payments, sending out notices, and managing the budget for maintenance.
  • Property Maintenance and Repairs: Regular maintenance and prompt repairs are essential for preserving the property's value. Property managers coordinate with contractors and handle emergency repairs, ensuring the property remains in excellent condition.
  • Legal Compliance and Dispute Resolution: Navigating the complex web of landlord-tenant laws is a critical task. Property managers ensure compliance with all local, state, and federal regulations, including handling legal disputes and evictions if necessary.
  • Bookkeeping: This includes maintaining detailed financial records, including income and expenses, which is crucial for tracking profitability and preparing for tax season.
  • Dealing with Tenant Issues: Property managers address tenant complaints and concerns, mediate conflicts, and ensure a satisfactory living environment for all tenants.

A manager going over a building’s floor plans.

What Does Investment Property Management Cost?

The cost of hiring a property management company typically varies based on the services provided and the property type being managed. Generally, fees can come in the form of a percentage of monthly rental income (usually around 8% to 12%) or a flat fee.

Additional costs may include marketing fees, maintenance costs, and lease renewal fees. It’s important to thoroughly understand the fee structure before partnering with a property management company to avoid any unpleasant surprises when it comes to costs later on.

Is An Investment Property Manager Worth It?

Hiring a property manager brings numerous benefits, particularly for investors who have multiple properties or those who do not have the time or expertise to manage their investments effectively.

There are several reasons why many successful real estate investors opt to work with professional property managers:

  • Time Savings: Property management companies take care of the day-to-day operations, freeing up your time to focus on other business activities or personal commitments.
  • Expertise and Experience: They bring in-depth knowledge of the real estate market, laws and regulations, and effective tenant management strategies, which can be invaluable to elevate your rental experience.
  • Market Insight and Pricing Strategies: Property managers have insights into current market trends and can effectively price the property to maximize income while minimizing vacancy periods.
  • Financial Benefits: Professional management can lead to higher occupancy rates, optimized rental income, and reduced maintenance costs, ultimately improving the property's profitability.
  • Reduced Legal Hassles: Property managers are well-versed in the latest landlord-tenant laws, safety standards, and other rental-related regulations, helping to protect you from potential legal issues. You can trust that their lease agreements are well-crafted and in accordance with the law.
  • Effective Tenant Retention: Through professional handling of tenant concerns and maintaining the property's appeal, property managers can help retain good tenants for longer periods, which is critical for consistent rental income.
  • Peace of Mind and Stress Reduction: At the end of the day, dealing with tenants, maintenance issues, and legal matters can be overwhelming. A property management company can handle these issues professionally to alleviate these stressors for you.

A happy businessman at a desk.

Why You Should Not Self-Manage Your Rental Investments

Managing rental properties can be a challenging and time-consuming task. There are several reasons why self-managing rental properties may not be the best approach, especially for those with multiple properties or limited experience in property management.

Here are key reasons why self-managing rental investments might not be the most beneficial choice:

  • Challenges in Tenant Screening: Without proper resources, self-managers may struggle to effectively screen tenants, increasing the risk of problematic renters.
    • Time Constraints: Managing rentals is time-intensive and often overwhelming for those with other jobs or responsibilities.
  • Legal Complexities: Landlord-tenant laws are intricate and vary regionally, posing a risk for those not well-versed in legal matters.
  • Maintenance Issues: Coordinating repairs and maintenance efficiently can be complicated, potentially leading to higher costs and tenant dissatisfaction.
  • Emotional Decisions: Direct involvement with tenants can lead to you making decisions emotionally, rather than professionally.
  • Limited Marketing Skills: Self-managers often lack the expertise to market properties effectively, leading to longer vacancies.
  • Rent Collection Difficulties: Ensuring timely rent collection without a systematic approach can be challenging.
  • Lack of Market Insight: Self-managers might miss out on critical market trends and rent analysis, impacting pricing and competitiveness.
  • Reduced Profitability: Inefficient management can result in lower rental income, higher vacancy rates, and increased maintenance costs.
  • Stress and Burnout: The cumulative stress of property management tasks can lead to burnout, especially for those not dedicated to property management full-time.

A landlord looking stressed at their laptop.


Partnering with a property management company can be a strategic decision for real estate investors. It offers the potential for improved returns, stress reduction, and the ability to rest easy knowing that your property is professionally managed.

If you need help with your investment properties, get in touch with JTS Property Management, and we’ll be happy to assist you!